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+44 (0)118 929 4840
Reading, UK - June 17, 2008
CyberSource Ltd, a leading provider of electronic payment and risk management solutions, today announced that it has been selected to provide secure electronic payment processing for Trainline.com Ltd’s web and call centre channels.
TheTrainline is the UK’s largest independent retailer of rail tickets, with over 8.4 million registered users. It chose CyberSource’s flexible and scalable solutions to help effectively manage high daily order volumes and, in the process, provide outstanding customer service, a core philosophy of the organisation.
TheTrainline is also utilising CyberSource’s Decision Manager, Performance Monitoring, and Payer Authentication services. Using Decision Manager, TheTrainline can access over 150 global validation tests to screen for fraud and determine in real-time whether a booking should be accepted, rejected or marked for further review, according to business rules TheTrainline has established. Performance Monitoring adds yet another level of review. CyberSource, in company with TheTrainline’s staff, develops custom-designed order screening strategies and processes. Once these are in place, CyberSource analysts continue to monitor order performance and tune systems to optimise results.
Both Visa’s Verified by Visa and MasterCard’s MasterCard SecureCode programmes provide further verification of a cardholder’s identity. CyberSource’s Payer Authentication allows merchants to access both these programmes with a single, simple connection—no need to establish separate connections with the card schemes.
Bill Hopkins, operations director at TheTrainline, said, “Offering a high quality customer experience is central to our ethos at TheTrainline. We needed a reliable payment solution that could help support this within our rapidly growing online operation, and help us minimise the impact of fraud. CyberSource was selected as their solutions met all of our requirements.”
Simon Stokes, managing director at CyberSource, said, “CyberSource has extensive experience in delivering a trusted and scalable payment solution to high profile, large volume online retailers. We are excited to be working with TheTrainline and helping support them as they enhance their customer experience.”
About CyberSource
CyberSource Ltd is a wholly-owned subsidiary of CyberSource Corporation (NASDAQ: CYBS). CyberSource is a leading provider of electronic payment and risk management solutions. CyberSource solutions enable electronic payment processing for web, call centre, and point-of-sale environments. CyberSource also offers industry leading risk management solutions for merchants accepting card-not-present transactions. CyberSource Professional Services designs, integrates, and optimises commerce transaction processing systems. Approximately 237,000 businesses use CyberSource solutions, including half the companies comprising the Dow Jones Industrial Average. The company is headquartered in Mountain View, California, and has sales and service offices in Japan, the United Kingdom, and other locations in the United States including Bellevue, Washington and American Fork, Utah. For more information, please visit the CyberSource Ltd web site at www.cybersource.co.uk or email uk@cybersource.com.
About TheTrainline
TheTrainline is the leading UK rail ticket retailer and rail ticket information provider, offering fast and easy access to timetables, fares, reservations and tickets through its Internet site and contact centre operations in the UK train travel sector. In addition to its own website, www.thetrainline.com, it operates retail websites for 15 Train Operating Companies who sell rail tickets online, as well as providing a rail business travel service direct to a number of blue chip corporations and travel agents.
“Safe Harbor” statement under the Private Securities Litigation Reform Act of 1995
Statements in this release that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the company's expectations, objectives, anticipations, plans, hopes, beliefs, intentions or strategies regarding the future. Forward-looking statements in this release include, without limitation, statements regarding: (1) the number of employees to be hired; (2) the company driving innovation in ePayment management; (3) the global market increasing; and, (4) acceleration of development growth. Factors that could cause actual results to differ materially from the forward looking statements include risks and uncertainties such as changes in customer needs, the company’s ability to hire qualified employees, the risk of the economy, in general, and online economy, in particular, slowing down, new products and services offerings by the company and its competitors, any unforeseen event or any unforeseen system failures, and other risks indicated in our filings with the Securities and Exchange Commission. It is important to note that actual outcomes could differ materially from those in such forward-looking statements. Readers should also refer to the documents filed by CyberSource with the Securities and Exchange Commission, specifically the annual report filed on Form 10-K for the year ended December 31, 2007, filed with the Securities and Exchange Commission on March 11, 2008, and our quarterly reports filed on Form 10-Q from time to time, all of which identify important risk factors.
©2008 CyberSource Corporation. All rights reserved. CyberSource is a registered trademark in the U.S. and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.